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Showing posts with label Education. Show all posts
Showing posts with label Education. Show all posts

Friday, January 25, 2008

Food and Beverage Service Attendant




Its been a while and I havent updated my blog. Geezzzz I was so busy with my bf since he visited me last christmas.Well,anyway I want to add an info regarding the food and beverage service attendad FBSA for short or waiters as what we are known as.
After my front desk short course . I enrolled the FBSA as I am doing nothing and not gaining knowledge sitting infront of pc and chatting with friends. So I decided to go for FBSA short course.

Food and Beverage Service Attendant is not an easy task. We thought that serving poeple is as easy as giving or serving food like we do at home. As what I have learned.There is also a proper way on how to serve food and beverages specially if you work in 5 star hotels or let say a popular one too and restaurants. Moreover putting the condiments and accompaniments on the table.
Certain Do's and dont's and sanitation standard should be apply in handling service operating equipment not just washing and rinsing once and its done. Its really a big NO NO.Waitress and waitresses knows exactly what I am saying.

Well,there are lots of practical things that you will learn in this short course to mention few are table napkin folding and table set up. It was fun and exciting because its more on actual class. Our teacher graded us based on our performance though we really dont know what to do but it was fun learning from your own mistakes(hehhehehe) . Mostly basic but as we all know that we should start from the basic.
Bless us all!!








Tuesday, November 6, 2007

Front Office Management




Im glad that I am almost done in my short term course which is the front office management. It's easier than I thought . I have lots of expectations during my first day. That I would learn what is the function of the front office staff , learning their duties and responsibilities and so on and so forth. When the class is going on I have learn more than I expected. Our teacher is more fun and bubbly. He really explained well the theory of the course and initiate as a front office clerk or receptionist as publicly known. Giving the student inter- action through dramatiztion and actual perfromance as a hotel staff . (just to make difference , It wasn't boring). I suddenly realised that as a hotel staff they have lots of things to do.Merging in other department is best thing to hasten the work of the hotel staff.

There are many things that has been changed in the hotel nowadays. In local and global hotels. You can see the differences in the advancement in global hotels. From mechanical key before to mechanical keyless , room racks before to computers , telegram before to telefaxed today. As days goes by we can see the improvement and the enhancement of the tools that use to handle a reservation. I really learned a lot of things in studying FO management even in just a short time . Work ethics and traits of the front office staff should not be forget and should be practice .Remember : the sales should not be lost.>>>

Im not going to make this longer because I dont want you to get bored reading my blog. Have fun guys..