Front Office Management

Im glad that I am almost done in my short term course which is the front office management. It's easier than I thought . I have lots of expectations during my first day. That I would learn what is the function of the front office staff , learning their duties and responsibilities and so on and so forth. When the class is going on I have learn more than I expected. Our teacher is more fun and bubbly. He really explained well the theory of the course and initiate as a front office clerk or receptionist as publicly known. Giving the student inter- action through dramatiztion and actual perfromance as a hotel staff . (just to make difference , It wasn't boring). I suddenly realised that as a hotel staff they have lots of things to do.Merging in other department is best thing to hasten the work of the hotel staff.

There are many things that has been changed in the hotel nowadays. In local and global hotels. You can see the differences in the advancement in global hotels. From mechanical key before to mechanical keyless , room racks before to computers , telegram before to telefaxed today. As days goes by we can see the improvement and the enhancement of the tools that use to handle a reservation. I really learned a lot of things in studying FO management even in just a short time . Work ethics and traits of the front office staff should not be forget and should be practice .Remember : the sales should not be lost.>>>

Im not going to make this longer because I dont want you to get bored reading my blog. Have fun guys..